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Home COFSAB Forum Condo Owners Forum Q&A How do I seek recourse when dealing with Property Management and our Board?

  • How do I seek recourse when dealing with Property Management and our Board?

    Posted by Karen on April 10, 2022 at 5:29 pm

    Posted: 10/11/2021 11:29 am


    I have been requesting copies of recent minutes of proceedings of the General Meeting of the Corporation/Board and copies of the most recent financials. This is stated in our Bylaws that as an owner I am to be provided this info upon written request. The PM is telling me that they need the Boards permission and that due to confidential information they are not allowed to release it to me. This excuse has been used selectively in the past when I have requested this information. Sometimes they will send it and other times not. This is becoming very frustrating and concerning to me. I have served on the Board prior to our hiring a PM firm and I have never seen this happen. We do not receive monthly newsletters or copies of minutes/financials except at year end. We have not had an AGM since September 2020 and I have been told we won’t be having one until the new year.
    Has anyone ever had compliance issues with the Board and Property Management when they appear to be complicit? As an owner, what are my options?



    Karen replied 8 months ago 1 Member · 0 Replies
  • 0 Replies
Please spread the word!
  • Karen

    April 10, 2022 at 5:31 pm

    Posted: 10/11/2021 11:43 am


    Here is what Service Alberta says:

    While this might be out of date, MOST of what is here is relevant.  I have written to Service Alberta to obtain clarification as there no obvious new document.

    Unfortunately, at this time your alternatives are limited:

    1) formally write a letter and send the condominium manager the Service Alberta fact sheet

    2) consider a complaint to Real Estate Council of Alberta, which licences condominium managers, as your condominium manager doesn’t know what they are talking about.

    3) have a lawyer write a letter to the Board of Directors to nudge them on your behalf (some boards listen to lawyers better than owners).

    4) go to court – expensive, slow and ineffective in our experience.

    That is why Condo Owners Forum Society of Alberta has been pushing the government of Alberta to initiate the dispute resolution tribunal authorized by the Condominium Property Act of 2014.

    Please spread the word!
Please spread the word!
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