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Home COFSAB Forum Governance and Management Legal action threatened for sending an email to board members


  • Legal action threatened for sending an email to board members

    Posted by Karen Bennett on April 10, 2022 at 7:43 pm

    Posted: 19/11/2021 10:45 am


    Background;  I noticed our new grounds keeper was spreading salt on our patio membrane and recalled (having been a board member) a special product was to be used to protect the expensive membrane.  I emailed our new Property Management co. (PM), a past board member, and our 2 board members.  One board member thanked me. The past board member provided the name of the product needed to be used and re-iterated the importance of not using salt. The PM replied they would look into it and threatened legal action if I emailed a board member again.  I asked  what the “charge” would be, but didn’t hear back.

    If anyone has any comment – RSVP

    Terry Gibson replied 1 year, 7 months ago 3 Members · 3 Replies
  • 3 Replies
Please spread the word!
  • Karen Bennett

    April 10, 2022 at 7:45 pm

    Posted: 17/01/2022 10:41 am


    Hi @tgarratt What are the usual channels of communication between Owners, Board members and the condo management company?

    The response from the condo management company was unexpected, in my opinion, as Owners need to be able to communicate with Board members, usually through the condo management company. “Thank you for your input and here’s how to communicate concerns like this going forward” would be a more appropriate response.

    Please spread the word!
  • Christine Topping

    April 23, 2022 at 9:45 am

    Sadly, owners seem to be at the receiving end of poor customer service.

    Please spread the word!
  • Terry Gibson

    April 25, 2022 at 7:26 pm

    There is no justification for the legal threat. Suggest you consider speaking with Doug Dixon at the Real Estate Council of Alberta, which licenses condominium managers. This behaviour was plain and simple inappropriate.

    Please spread the word!

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