Resolving improper conduct issue
Hi, I am looking for assistance resolving an improper conduct issue with the management company of our condo.
What is considered improper conduct in the eyes of the law
How do you resolve an issue that I believe is with the management when you can not reach the board with a complaint. I filed a complaint with RECA but they took the managements word that they did not behave poorly verses my witnesses and evidence but I can appeal for a cost. NO CONFLICT OF INTEREST THERE.
I feel this board and management has lost sight of what is best for the community and is looking out for their own interests. AS an owner what are my options.
They use security cameras to monitor resident movements and enforce bylaws. I mean someone sits there and watches the cameras all day. They review the tapes each morning and then approach residents about small infringements. like sweeping snow off your car. unloading items to your security locker. I understand if something is damaged or and altercation has happened reviewing cameras to see what occurred, but this seems to be infringing on resident privacy.
The board seems to be pushing their own agenda. The area and owners are changing to a younger demographic. There has been a few residents that were discussing a special resolution involving a gym and social room. They wanted more information and were debating the pros and cons and the cost. The board forced the vote without providing any details or budget to the residents. They then restricted owner communication on the condominium message board to only management. Owners have no way to find out if there is enough owners that object to force meeting.
They did not notify these owners of the AGM. It has been 8 months since the special resolution vote and they just informed owners of the results and are staring construction.
They have delayed owners from renovating their unit. There is no process in place to achieve permission in a timely matter. You just submit a form in person and wait? Communication is non existent, no answer to emails or phone calls. When management was pushed to approve the renovations, the owner was yelled and swore at by management. The owners sent a complaint to the board but there has been no response. Management is now being discriminatory towards the owner, they refused the renovation request, access to use of the elevator for moving, issued an eviction notice, refused to communicate with the owner. It is really out of hand.