Many Albertans Not Eligible for Utility Rebates

"Electricity" by Ella Patenall is licensed under CC BY 2.0.
"Electricity" by Ella Patenall is licensed under CC BY 2.0.

Number of condo owners frustrated by exclusion for Alberta electricity rebate.

COF continues to advocate on behalf of the thousands of Alberta Condo Owners who are finding themselves holding an empty bag of promises as they look for their share of the Utility rebates promised by Associate Minister Nally’s Natural Gas and Electricity department in April. 

As soon as the program was announced, with the passing of Bill 18 Utility, the Commodity Rebate Act, we know there was a potential problem. 

COF reached out to Service Alberta for clarification on the program. Service Alberta referred us to Associate Minsters Nally’s department for further comment. The department of Natural Gas and Electricity told us that they were still developing the regulations which would be passed later this summer.

Associate Minister Nally's Department has completely ignored our requests what do we do now to get the message across that we are not happy?

As suspected, the program was detailed in June and was not kind to all Condo Owners fairly or equitably.

As we found out once the program was released, many Alberta condos that have one electric meter for the complex, larger users and those buildings that were sub-metered would be ineligible.

As the legislation is currently designed, many condo owners would not benefit from the rebate on both electricity and Natural Gas strictly because their utility bills are paid by their Condo Corporations, despite paying for their utilities as part of their monthly Condo contributions/fees.

COF wrote a letter to Associate Minister of Natural Gas and Electricity, Dale Nally, containing a detailed list of concerns and possible solution to this shortfall in a letter dated July 11th, 2022, and have not had a response to date,  READ LETTER

The solution we suggested was to have all Condo Corporations apply for the rebate by registering with the utility consumer advocate. Once this was done the utility companies servicing a registered Condominium would have their rebate applied based on registration and the number of occupied units in the complex.

Condo owners deserve to be treated equally regardless of what type or how old of a building they choose to live in, and to be treated the same as owners of single-family dwellings. COF asks Assistant Minister Nally to include the thousands of ‘hardworking Albertans’ in this rebate program that are currently ineligible because of the way the regulations have been framed.


Rachel Notley's team reached out to us and told us that we had their support.

Not hearing from Associate Minister Nally’s department in response to our letter, Rachel Notley reached out to us to invite us to a press conference in Calgary that she was holding to support the needed changes to this program. We participated in a press conference in Calgary  that was widely broad cast on CBC and Global News. We also received interview requests locally from Global Lethbridge. Stories were run in most major newspapers in the province including the Lethbridge Herald, Medicine Hat News and Red Deer Advocate. Despite all this activity we still have not heard anything from Assistant Minister Nally’s office.

What else can you do!

We have written to the UCP leadership candidates and asking them if they would redress this legislation and include all Condominium Owners. We will broadcast the answers of any candidates supporting our concerns.

The election of a new Premier for the Province of Alberta is happening NOW! If you want to vote for the next Premier, even if you don’t feel you would vote for the UCP during an election, pay your $10 and have a voice. If you are a UCP member we encourage you to ask this questions of the leadership candidates yourself. UCP LEADERSHIP CANDIDATES

We will be phoning the Utility Consumer Advocate and trying to file a complaint. We encourage you to phone the Utility Consumer Advocate and lodge a complaint. The Advocate can be reached at 310-4822 (In Alberta). They are not likely to be able to do anything, but if there enough volume of angry phone calls they might pass this information on to the minister. 

Phone or email Jason Kenney, Associate Minister Nally,  or your MLA, let them know you feel this program is unfair to thousands of Condo Owners, Click here for listing. MLA LISTINGS

Finally, there is an election coming in 2023. Remember this issue at election time and vote your conscience at the total failing of the government’s handling of this program.

To View Rachel Notley's Press conference click on the image.
Click Here for Video: Number of condo owners frustrated by exclusion from Alberta electricity rebate -Global News

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